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Chemo Chicks have vast experience with customer care. We want you to be fully satisfied with your purchase. If for any reason you are unhappy with your order, please feel free to contact us at orders@chemochicks.com and let us know your concerns. We understand the difficulties that come with having cancer. We are here to help. If there is something that you have been looking for but can't find, please let us know. We will research your request to the best of our ability. Chemo Chicks are here to support you during this difficult time.

 

Terms and Conditions

Return Policy

Contact Customer Service

 

 

Terms and Conditions 

1. Five Chicks Unlimited, LLC is not responsible for orders not being processed or not being accepted due to technical difficulties. 

2. It is a violation of law to make orders in a false name or with an invalid credit card, even if our software initially accepts your order. Be aware that even if you do not give us your real name, your web browser transmits a unique internet address to us which can be used by law enforcement officials to identify you. Fraudulent orders made can and will be prosecuted to the fullest extent of the law. 

3. If for some reason you are not fully satisfied with any or all of the items you ordered, simply return it to us within 30 days for a full refund less the shipping and handling charges. (Please see return policy below)

4. We accept Credit Cards Visa, Mastercard, Checks, Money Orders, or Cashier's Checks as a method of payment. All prices are listed in US Currency. Besides the Internet, we can take credit card orders by phone at 310.439.1490 All Checks, Money Orders, and Cashier's Checks should be made out to: Five Chicks Unlimited, LLC and mailed to 4320 Kenyon Avenue, Los Angeles, CA 90066. Sales tax will be charged to all shipments to California. 

5. Orders will be processed and shipped as soon as possible from approval of funds provided that the items are in stock. Orders are shipped Monday through Friday via the United States Postal Service.

6. For customer service, please e-mail us at orders@chemochicks.com or call 310.439.1490.

 

 

Return Policy 

All products can be returned with our 30-day money back guarantee policy. If you are not satisfied with any of our products, please e-mail our Customer Service Department at orders@chemochicks.com or call  310.439.1490 within 30 days of the shipment date to receive authorization and return instructions.

Products must be shipped back to Chemo Chicks at the customer's expense. All merchandise must be insured properly by the customer. Refunds will be issued upon receipt of the returned products. Shipping charges cannot be refunded. If items are not insured properly and get damaged or lost when returned, we cannot grant refunds.

All approved returns must be shipped to:

Chemo Chicks™ 
4320 Kenyon Avenue
Los Angeles, CA 90066

Orders that have already shipped from our warehouse cannot be cancelled. We cannot accommodate requests for credit on orders that have been refused by the recipient or are undeliverable because of an incorrect address. If you need more assistance, please contact us at orders@chemochicks.com.

 

 

Contact Customer Service

You can contact Chemo Chicks™ customer service by three methods:

  1. Email: orders@chemochicks.com
  2. Phone: 310.439.1490
  3. Mail: Chemo Chicks™, 4320 Kenyon Avenue, 
    Los Angeles, CA 90066

 

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